Payment and Refund Policy
Students who wish to reserve a definite weekly time slot for either 1 hour or 30-minute private tutoring sessions need to prepay for at least 8 sessions. During this period, students may reschedule two of the eight sessions, provided that they have notified Essential English Solutions 24 hours in advance of the scheduled session.
Students who miss a class or cancel a class with less than 24 hours notice will not receive a refund for their class. If students are unable to continue with their lessons, they can request a refund for unused lessons by contacting Essential English Solutions.